"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad Review

Average Reviews:

(More customer reviews)This is a one-of-a-kind book who's title "I Love You More Than My Dog" tells you how to create emotional bonds for life with your customers...the type of faithful relationships dog lovers have with their dogs. The 5 decisions Jeanne discusses that drive extreme, 'for life' customer loyalty in good times and bad are right on. The book provides every day tools that you can use to understand how you make decisions -- not only for your business, but for you personally - to become a beloved company with devoted customers.
Jeanne's book builds on her equally strong first book, "Chief Customer Officer", which provides specific methodologies for building customer centric organizations. Her new book builds on her already strong credibility as a customer zealot and provides real life examples of companies that demonstrate the 5 decisions every day, and have the business results to prove it.
"I Love You More Than My Dog" is a must read for anyone who wants to understand and act on the difference between having customers 'like' you and really 'love you' for life. More than your dog.
I'd give it 10 stars if I could.
Karyn F. Seattle, Washington


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The StockTwits Edge: 40 Actionable Trade Set-Ups from Real Market Pros (Wiley Trading) Review

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(More customer reviews)I was really looking forward to this book coming out. I preordered it and even got a bit elated when Amazon said it was going to show up 2 days before the original ship date.
The book was a very easy read, I think I was finished it in an evening or so. I liked how the book gave a nice back story to each of the traders it showcased. The problem I had was the biography was as long or longer the trade setups. The only real actionable trade setups were from @superbee and @upsidetrader. The rest were less than actionable.If your looking for a book to help you learn a trading style. DO NOT BUY THIS BOOK. If you looking for something fun to read and want to lean bits and pieces of other trading styles well then buy a used copy.
Being a professional trader for over 10 years, I found every little "Edge" in owning this book.

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Profitable trade set-ups from StockTwits leading traders
StockTwits has emerged as the leading stock market social networking site, providing traders and investors with a vehicle to exchange ideas and receive real-time market insights. StockTwits is a "farm club" for talent, the American Idol of Finance.
One of the biggest secrets on Wall Street is that to become consistently profitable, you need to specialize in a distinct setup. A setup is a combination of factors that need to align in time and space in order to produce a buy or sell signal.
In The Stocktwits Edge, both well-known professional traders and lesser-known individual traders, describe their highest probability setups. Throughout the book, you will get acquainted with various market methods in terms of time frame and asset class. There is something for everyone. Some of the best traders on Stocktwits guide you through how they find profitable ideas on a daily basis and how they manage risk. They not only explain which factors are important, but also why they are important.
While there are many factors involved in successful trading and investing, the ability to identify profitable situations is paramount. This book will help you achieve that goal.

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